Frequently Asked Questions:
What are your Hours of Operation?
Island Transit's hours of operation are as follows:
Whidbey: Monday through Friday from 3:45am to 8:45pm & Saturdays from 7:30am - 6:30pm. No service on Sundays.
Camano: Monday through Friday from 5:00am to 7:45pm & Saturdays from 7:30am - 6:30pm. No service on Sundays.
Island Transit does not operate on the following holidays or days of observance:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Does Island Transit charge a fare?
No, all Island Transit routes are fare-free. Our service is funded by nine-tenths of one percent of Island County sales tax revenue, as well as state and federal grants.
Are all your buses wheelchair accessible?
All Island Transit buses are wheelchair accessible.
Does Island Transit show reroutes or cancellations due to weather conditions?
Please refer to the "Rider Tools" tab on this website and click on "Rider Alerts" for information on changes due to weather conditions, constructions, and accidents impairing normal bus service.
Are all buses equipped with video monitoring?
For your protection, all transit buses are equipped with audio and video cameras.
How old must a child be to ride the bus without adult supervision?
Children must be 6 years or older to ride the bus.
Can any animal board the bus?
Only service animals and small pets in approved carriers are permitted on buses. An approved carrier, is a carrier (not a backpack or purse) with an absorbent-material bottom.
Do you have a Lost and Found?
If you believe you have left a personal belonging on the bus, please contact our office Monday-Friday 8am-4pm. We will check to see if your item has been turned in. We are not responsible for lost or stolen articles.
All Island Transit buses are equipped with bike racks. These are available on a first-come, first-serve basis. Always unload your bicycle curbside. We are not responsible for damage to bicycles.
How do I signal for the bus to stop?
Island Transit recognizes "Flag Stops" in safe, designated rural areas. Please wave a bus down to indicate that you wish to be picked up. At night, or in weather with poor visibility, use a flashlight or reflective device to be noticed and ALWAYS STAND IN A SAFE LOCATION.
What is the definition of a "Flag Stop"?
A flag stop is when a rider boards the bus at a safe and approved location that is not an established bus stop with a posted bus stop sign. When you see the bus coming, simply flag it down! During dark hours, use a flashlight.
What is the definition of an "Express Route"?
Express routes do not perform flag stops within the defined route.
I'm standing at a bus stop. When does the next bus arrive?
Island Transit has a real-time bus app you can download on your device called "RouteShout". You can download the app by visiting the Rider Tools tab on this website for more information.